Services
PARENT GUIDANCE AND SUPPORT
Support for the questions,
decisions and challenges
that come with the journey.
You may be looking for answers before a diagnosis, adjusting to a recent diagnosis or trying to navigate services and the NDIS.
The Spectrum Journey gives you a confidential space to talk through what is happening and receive practical guidance from someone with extensive lived experience.
1
Starting the Journey Guidance Session
Suitable for
Parents who are noticing signs of neurodivergence or are considering speaking with a health or education professional.
During the session, you can discuss
Behaviours or patterns you have noticed
Information that may be useful to record
Questions to prepare for appointments
Professionals or services you may wish to investigate
Your immediate concerns and priorities
2
Post-Diagnosis Parent Support
Suitable for
Parents whose child has recently received a diagnosis and who are unsure what happens next.
During the session, you can discuss
Understanding new terminology
Organising reports and information
Preparing questions for professionals
Communicating with family members or schools
Identifying your family’s most important next steps
3
NDIS Preparation and Navigation Support
Suitable for
Parents who are preparing to access the NDIS, attend a planning meeting or better understand their child’s plan.
Support may include
Understanding common NDIS terminology
Organising relevant information and reports
Preparing questions for meetings
Thinking through your child’s goals and support needs
Identifying matters you may wish to raise with an appropriate professional
* Note: The Spectrum Journey does not provide formal NDIS advocacy, plan management, support coordination or legal advice.
4
Ongoing Parent Mentoring
Suitable for
Parents who would benefit from regular guidance and emotional support as their family’s circumstances develop.
Mentoring may include
Regular one-to-one guidance sessions
Help preparing for upcoming conversations
Support organising priorities
Encouragement and accountability
A confidential space to talk with someone who understands
* Note: The Spectrum Journey does not provide formal NDIS advocacy, plan management, support coordination or legal advice.
How it Works
Choose Your Session
Select the type of support that best
reflects where you are in
the journey.
Complete a Short Questionnaire
Share some background information so Madonna
can understand your
priorities before the session.
Meet with Madonna
Attend a 1:1
Confidential online or telephone
guidance session.
Leave with Greater Clarity
Receive a summary of the key matters discussed and the practical next steps identified during your session.
Frequently Asked Questions
Do I need a formal diagnosis before booking?
No. Support is available whether you are noticing early signs, waiting for an assessment or navigating life after diagnosis.
Are sessions confidential?
Yes. Your circumstances will be treated respectfully and confidentially, subject to the Privacy Policy and any legal obligations.
Are sessions available outside the Sunshine Coast?
Yes. Online and telephone sessions can be offered to parents throughout Australia.
Is The Spectrum Journey an NDIS provider?
No. The Spectrum Journey is an independent parent mentoring and lived-experience guidance service.
Not sure which session is right for you?
Send Madonna a message explaining where you are in the journey and she will help you identify the most suitable starting point.
Real guidance from a parent who’s walked the path.
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